Main menu:
Register for an account
1. Click the
button or click here.
2. A new window or tab will open with the Reminder Time registration form shown.
3. Complete the registration form, being sure to select True in the Confirmation Email box.
4. Click
at the bottom of the page.
5. Your account will be created and you will receive an email confirming activation of your account.
6. To use your account, follow the Log In procedure below, using your access details.
Useful Links |
Sample Scripts for Education |
Sample Scripts for Estate Agency |
Sample Scripts for Property Management |
Log in to your account
1. Click the
button or click here.
2. A new window or tab will open with the Reminder Time log in page shown.
3. Enter your email address and password.
4. Click the
button.
5. You will then be taken to the Create Messaging page i nyour account, where you can make use of Reminder Time messaging services.
6. You will see your message credit balance in the Site Info Panel on the right hand side of the page.
Create a messaging campaign
1. Log in to your account as explained above
2. After logging in you will be taken to the Create Messaging page. If you accidently navigate away from this page you can always get back there by clicking Messaging on the main menu and then clicking Create Messaging.
3. Choose the method by which you wish to enter your list of message recipient details. This can be done in 3 different ways.
-Manual Input- Click this button and a pop-up window opens with an entry table. Choose whether to send SMS messages or voice messages by clicking and selecting your option from the dropdown box. Type the details of your recipients into the relevant columns being sure to follow the guidelines in how to enter the data. Reminder Time requires that the Address 1, Event Date and Send Reminder on fields must not be blank, so please make sure you have input values into them. If these details are not needed in the message itself, then the relevant data fields (enclosed with square brackets i.e. [field1]) can be removed. Up to 5 records can be added at a time. Once you have entered your data click Add. To close this window click Close.
-Copy and Paste- If you have already prepared your recipient list in a correctly formatted spreadsheet (see the Sample Format CSV and Sample Format Excel link for examples) then you can simply click the Copy & Paste button. Copy (CTRL+C on your keyboard or right click your mouse and click Copy) your data from your spreadsheet and then Paste (CTRL+V on your keyboard or right click your mouse and click Paste) into the Copy & Paste window or click Add Paste. When you have done this click Close to close the window.
-File Upload- If you have already prepared your recipient list in a correctly formatted spreadsheet (see the Sample Format CSV and Sample Format Excel link for examples) then you can also upload the file straight into the Reminder Time messaging system. To do so click the Browse button next to the blank file upload field. This will open a dialog box which you can use to locate your spreadsheet file. Once you have found and selected your file, click Open to load the file into the system.
4. Select the message template you wish to use. When you first use Reminder Time there will only be one template - the Default template. But you can create new ones for different messaging purposes, up to a practical maximum of 100. To create a new template, click New. The save dialog box will open asking you to name your template. Click OK to create the new template. Your new template's name should appear in the Select Template box. Click View/Edit and the message template dialog box will open , allowing you to input your message script for both voice messages and text messages. Please ensure that your text message script, including [fields] numbers no more than 160 characters including spaces. Otherwise Reminder Time will break your script into two messages, using up 2 credits. This is not as critical with voice messaging although it is good practice to not have too long a voice message.
5. In the Summary box you will see details of the uploaded message recipient details. Here will be shown any errors if found in your recipient details. In order to send messages you will be required to correct any mistakes by clicking Clear and then re-entering your recipient data by one of the methods described in 3. When the errors have been corrected click Send Messages.
6. On the next screen a final validation will be displayed at which point you will be invited to submit valid messages to the message queue. Click Send Messages to submit your valid messages or click Go Back to make changes.
7. After clicking Send Messages, the confirmation page is displayed, telling you that your messages have been placed in the message queue ready for dispatch.
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Using Reminder Time's reporting module
1. Log in to your account
2. On the menu, click the Messaging option.
3. Click either the SMS text message reports or Voice message reports, depending upon which type of messaging you wish to check responses for.
4. On the Audit Report screen (the same is true for both SMS and voice) select the year, month and day from the drop down boxes. If you do not wish to view a specific day then leave the day box on Select Day. To widen the report beyond a specific month leave the month box on Select Month.
5. Click the Review button and Reminder Time will generate a response report of your messages based upon your chosen criteria.
6. If you wish, you can download a copy of the report by using the Export feature. Choose the file format (Excel .xls or Acrobat .pdf) you require from the drop down box and click Export. You will be asked to save a file on your computer. Choose the location you wish to save it in and click OK.
7. To exit the Report screen click the Continue button.
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Buying message credits
1. Log in to your account.
2. Click the Buy Online option on the menu.
3. Choose the Buy Products and Credits option.
4. Select the product you require. You can choose multiple items at once by selecting the tick box next to each product you wish to add to your basket.
5. When you have selected your required products, click the basket icon at the bottom of the screen.
6. At the shopping basket screen you will be able to edit quantities or remove items from your basket. When you are happy with your selection(s) click the credit card symbols below the table in order to be directed to the payment system. Please note that Reminder Time accept payment through Paypal. In this way, we do not retain your credit card details.
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Creating sub-users on your Reminder Time account
1. Log in to your account.
2. Click the Account Management option on the menu.
3. Click the Sub user profile option.
4. Click the Create sub users option.
5. Enter sub user details on the Create user form.
6. In the Confirmation email drop down box, be sure to select True.
7. When you have entered your sub user details correctly, click the Create button.
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